Scheduling Broadcasts

Instead of sending a broadcast right away, you can schedule it to go out at a specific date and time. This is useful for sending messages during business hours, timing reminders before events, or preparing broadcasts in advance.

How to Schedule a Broadcast

1. Create your broadcast as usual — choose the type, recipients, and write your message.
2. At the bottom of the page, click Schedule (next to the Send Now button).
3. Choose the date and time you want the broadcast to go out.
4. Click Schedule to confirm.

The broadcast status will change from “Draft” to “Scheduled” and the message will be sent automatically at the time you chose.

Editing or Canceling a Scheduled Broadcast

If you need to make changes or cancel a scheduled broadcast:

1. Go to the Broadcasts page.
2. Find and click on the scheduled broadcast.
3. Make any changes you need to the content or recipients.
4. To change the scheduled time, update the date and time and click Schedule again.
5. To cancel the schedule and return the broadcast to a draft, click Cancel.

Canceling a schedule does not delete the broadcast — it just returns it to draft status so it won’t send automatically. You can then edit it further or send it manually when you’re ready.

Good to Know

• Scheduled times are displayed in Eastern Time (ET).
• We check for scheduled broadcasts frequently, so your message will go out very close to the time you chose.
• You can schedule any broadcast type — email, SMS, or voice.