Scheduling Broadcasts

Instead of sending a broadcast right away, you can schedule it to go out at a specific date and time. This is useful for sending messages during business hours, timing reminders before events, or preparing broadcasts in advance.

How to Schedule a Broadcast

1. Create your broadcast as usual — choose the type, recipients, and write your message.
2. In the Send bar at the bottom of the page, click Schedule (next to the Send Now button). A date and time field appears.
3. Choose the date and time you want the broadcast to go out. Times are in Eastern Time (ET) and must be in the future.
4. Click Schedule to confirm.

The broadcast gets a Scheduled badge, and the message will be sent automatically at the time you chose. The person who scheduled it receives an email once it has been sent.

Editing or Canceling a Scheduled Broadcast

If you need to make changes or cancel a scheduled broadcast:

1. Go to the Broadcasts page.
2. Find and click on the scheduled broadcast (look for the Scheduled badge).
3. Make any changes you need to the content or recipients.
4. To change the scheduled time, update the date and time and click Schedule again.
5. To cancel the schedule and return the broadcast to a draft, click Cancel Schedule and confirm.

Canceling a schedule does not delete the broadcast — it just returns it to draft status so it won’t send automatically. You can then edit it further or send it manually when you’re ready.

Scheduling a Message to One Family

You can also schedule a quick message to a single family. On the family’s Communication tab, compose an SMS or email and choose a date and time instead of sending it right away. It goes out automatically at the time you picked, just like a scheduled broadcast.

Good to Know

• Scheduled times are displayed in Eastern Time (ET).
• We check for scheduled broadcasts every minute, so your message will go out very close to the time you chose.
• The person who scheduled the broadcast gets an email confirmation once it sends.
• You can schedule any broadcast type — email, SMS, or voice.